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Start with the problem. We’ll help define the system.
You do not need a specification, a budget range, or a decision. Describe the process that is costing you time and we will tell you what it would take to fix it — including when the honest answer is that you do not need custom software yet.
Tell us what you are building or fixing
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Contact information
What happens on the first call
- You describe the process. We ask questions about how work moves today. No pitch deck.
- We react honestly. Including whether an off-the-shelf tool would serve you better than custom software.
- You decide the next step. If discovery makes sense, we propose it in writing. If not, we leave you with the thinking anyway.
Preparation
What helps us scope faster.
None of this is required. Anything you already have simply shortens discovery.
The process, in your own words
Who is involved, what they do, and where it slows down. A rough sketch beats a formal document.
The systems already in play
CRM, ERP, accounting, spreadsheets, anything homegrown. Knowing what must be integrated changes the shape of the answer.
What you have already tried
Tools you evaluated, builds that stalled, quotes you shelved. Knowing what failed is genuinely useful.
Who needs to agree
Whether this is your call alone or needs finance, ops, and IT. It changes how we structure the proposal.
Any hard constraint
A compliance requirement, a contract renewal date, a platform you must stay on. Constraints shape architecture early.
Before you write
Setting expectations.
Is this a sales call?
No. It is a technical conversation about your workflow. You will not be moved through a qualification script, and there is no obligation at the end of it.
Do I need a specification or a budget first?
No. Most people arrive with a problem, not a specification. Defining scope is part of what we do, and we would rather shape it with you than receive a document that has already locked in the wrong assumptions.
Who will I actually talk to?
Someone who would be responsible for the work, not an account manager relaying questions. If we take the project on, you stay in contact with the people building it.
What if custom software is not the right answer?
We will say so. Sometimes the right answer is configuring a tool you already pay for, or fixing a process before automating it. Recommending a build you do not need is a bad trade for both of us.
Will you sign an NDA?
Yes, if you need one in place before discussing details. Mention it in your message and we will handle it before the call rather than during it.
One call, no commitment.
The first conversation costs you thirty minutes and nothing else. There is no proposal attached to it, no follow-up sequence, and no pressure to decide on the call.
If we are a fit, the next step is a written scope you own. If we are not, you will still leave with a clearer view of the problem than when you arrived.